A Privacy Officer is responsible for a business’s daily privacy operations and must be familiar with the Privacy Act 2020 and the 13 Privacy Principles.

They have the leadership role to define, develop, implement, and maintain policies and procedures to ensure the consistent confidentiality of personal information, knowing where it is stored and who has access to it is an essential part of this process.

The Privacy Officer is the first point of contact for any enquiry about personal information. They must have a complete knowledge of policies and procedures and action to take for each enquiry or breach – both to keep the affected parties informed and also to minimise/contain the breach and implement steps to ensure that the activity that caused a breach does not happen again.