All agencies that handle personal information need to have internal and external privacy policies, or advice in place.
In New Zealand, privacy policies can be categorised as either internal or external. The internal policies help to define company processes, allowing your staff to ensure that they correctly uphold the privacy rights of your clients and employees.
The external policy, also known as a privacy notice or privacy statement, is about being transparent with customers about how your agency collects, uses and protects their personal information.
To ensure everyone who engages with your business operations fully understands these policies, it is imperative they remain simple, engaging, and easy to comprehend.
This is because they won’t be specific or personalised enough to actually mean anything to your staff or customers. More importantly, as agencies across Aotearoa New Zealand continue to strive towards maintaining accountability and building trust with their clients, external privacy policies are becoming vital for business success.
We’ve drafted privacy policies and notices for countless agencies, and we take pride in making them creative and engaging while also ensuring they meet our clients’ exact legal obligations. We believe our tailored policies inject some fresh thinking into what can often be a stale compliance approach.